Complex Director of Group Optimization - Palmer House Hilton

The

Complex Director of Group Optimization

will work closely with Director of Revenue Management, Director of Sales and Marketing, and Directors of Catering & Events to ensure new Group and Local business opportunities align with meeting space inventory strategy and each hotel’s strategic goals. This position will provide business intelligence and analyze leads through understanding the total “health” of each group, evaluating what space is left to sell, considering latest booking trends, and reviewing historical performance of a particular week.As a Team Member, your essential functions in this role include:Strategy

– Be globally aligned with the Americas Commercial Operations function while locally supporting superior business results.Leadership

– Develop innovative, forward-thinking team members.Culture

– Ensure a best-in-class workplace that delivers on Hilton’s values, mission, and purpose.Talent

– Hire, engage and develop the world’s best hospitality team members.Operations Excellence

– Embrace and lead implementation of all Americas initiatives and objectives with a consistent commitment to excellence in execution, comprehensiveness, and timeliness.To fulfill this role successfully, you should demonstrate the following minimum qualifications:Minimum Education: BA/BS Bachelor's DegreeMinimum Years of Experience: seven (7) years hospitality experience in sales, catering/events, revenue, or analytical rolesMinimum of 3 years of leadership experience in hotel managementAdditional Requirements: up to 20% travel if remoteThis is a remote position, must be able to work CST hoursCore Competencies including but not limited to:Ability to compromise and deliver shared wins to the hotelCreativity to find solutions for unideal leadsExcellent social skills that build trust and instill confidence to empower and influence othersStrong problem-solving and resolution skills, including the ability to collaborate with othersAbility to work well under high demand and effectively balance multiple and concurrent tasksStrong project/time management and organizational skillsConfident executive presence supported by excellent analytical, written, and verbal presentation skillsWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality

– We're passionate about delivering exceptional guest experiences.Integrity

– We do the right thing, all the time.Leadership

– We're leaders in our industry and in our communities.Teamwork

– We're team players in everything we do.Ownership

– We're the owners of our actions and decisions.Now

– We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityThe Benefits

– Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical well-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your familyMental Health ResourcesBest-in-Class Paid Time Off (PTO)Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discountDebt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)Career growth and developmentTeam Member Resource GroupsRecognition and rewards programs*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the

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