Hilton

Hilton

Front Desk Shift Supervisor

location-iconOak Harbor, WA, 98278

clock-iconOther

dateposted-icon17 January 2025

Job Summary of Front Desk Shift Supervisor:

Hilton has established itself as a trailblazer in the hospitality industry by introducing innovative ideas, maintaining high-quality standards, and achieving success. They are currently searching for a Front Desk Shift Supervisor to help maintain these standards.

Responsibilities of Front Desk Shift Supervisor:

  • Manages front desk operations including staff management.
  • Provides assistance, recommendations, and management to ensure that customers are consistently satisfied.
  • Delegates responsibility and teaches team members the intricacies of their work. Keeps track of the number of people in the lobby and adjusts staffing levels as needed.
  • Resolves customer complaints.
  • Directs, mentors, plans, and assesses the work of individuals under their supervision.

Integrity: We prioritize honesty, openness, and ethics in all our actions and decisions:

  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following
  • key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.

Benefits of Front Desk Shift Supervisor:

  • Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
  • Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
  • Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed.

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